By Amy Hope
When you get a quote from any PPE supplier, it isn’t just about price. Sometimes, the lead time is the biggest deciding factor in whether or not you accept a quote. In the safety workwear industry, lead times are a BIG deal because long lead times can have negative consequences, such as:
The list goes on.
As the Business Development Assistant here at Lion Safety, it is my job to make sure you get your quotes and answer any questions you may have about the safety products we sell. The question of lead times from quote acceptance to delivery is one I get asked every day.
This article will tell you everything you need to know about lead times.
We’re going to cover:
The answer to this question depends on what product you have ordered and whether or not it is a part of our core stock range.
If the item is part of our core stock range, we will have it on the shelf ready to go. This means that you could have your items in up to 4 working days if you do not require branding on the item. We offer next-day delivery on items that are core stock and non-branded.
If you require branding, it can take an additional 3-10 days depending on the type of branding and whether or not we have your branding information on file.
If your order is not from our core stock range, your lead time will be longer.
If we don’t have your item in stock, but our supplier does these are the time frames you will get your order in if you do not require branding:
| Ørn | Portwest | Regatta | |
| Polo Shirts | 3-4 days | 3-4 days | – |
| Sweatshirts | 3-4 days | 3-4 days | – |
| Ballistic Trousers | 3-4 days | 3-4 days | – |
| Cargo Trousers | 3-4 days | 3-4 days | |
| Softshells | 3-4 days | – | 7-8 days |
| Fleeces | 3-4 days | – | 7-8 days |
| Jackets | – | – | 7-8 days |
| Leo | Beeswift | Orbit | Elka | ProGARM | |
| Hi-Vis Clothing | 3-4 days | 3-4 days | 3-4 days | 10 days | – |
| Arc Flash Clothing | – | – | – | – | 3-4 days |
| V12 | Rodo | Just1Source | Ultimate Industrial | |
| Footwear | 3-4 days | 3-4 days | – | – |
| Gloves | – | – | 3-4 days | 3-4 days |
If our supplier does not have your items in stock, it is much harder to put a time frame on this. In this instance, I would recommend an alternative item from our core range.
If we do not have the item you want, we will likely recommend an item from our core stock range. This is because they are always on our shelf, ready to go. This range was picked carefully to best service the areas and industries we operate in with the high-quality products. Our core stock model is designed to make these items available for next-day delivery.
Any alternative that we give you will be to an equivalent or higher specification. Sometimes, there is not a direct alternative, in which case your account manager will work with you to find an option better suited to your requirements.
There will be additional costs if you require an alternative product that is more expensive.
If this is the case, your account manager is there to guide you through finding another product that will still meet your requirements. It can be helpful here to reassess the task and job at hand with your account manager to decide on the next best fit product. We also have in-house subject matter experts who can help you with specifications and other technical obstacles.
You have a few options here:
There are lots of things that affect a lead time, but the biggest contender is products becoming out of stock. We have a whole article dedicated to this question, called ‘What can I do if an item I need is out of stock?’. I would recommend giving this document a read, as it offers an in-depth look into every aspect of out-of-stock items and what you can do to minimise your chances of having this happen to you.
Other things you can do to ensure you get your products on time:
If you are happy with a quote and know you are going to go forward with it, don’t wait until the last minute to give the thumbs up to your supplier. This is particularly important if you have a time scale you need to have received your items within, and if you need them branded this is even more crucial.
This is a great option if you know you are going to need regular PPE orders over a project or for the foreseeable future. We can also hold branded stock for you, which can cut out the lead times for branding altogether, meaning you will get your branded PPE items next day delivery.
It’s important that your have your safety workwear in hand and ready to use as soon as possible.
If you want to receive an order quickly, my top tips for you are:
Receiving a quote doesn’t have to be the end of a conversation; if anything it should be the beginning. If you have received a quote from us and want to discuss it, or address any other questions you might have, book a call with me today.